Airport Ground Handling
About the Course
This comprehensive aviation training program is designed to prepare students for dynamic roles within the airline and airport ecosystem. The curriculum blends theoretical knowledge with real-time practical exposure, ensuring students fully understand industry standards, operational protocols, customer handling processes, and safety regulations.
Through structured modules, simulation-based training, and expert guidance, the course aims to transform students into confident, service-oriented, and industry-ready aviation professionals. The program emphasizes grooming, communication excellence, operational discipline, and hands-on skills required to succeed in real aviation environments.
Skills You Will Learn
Technical & Operational Skills
- Understanding airport and airline operations
- Safety and security procedures
- Check-in and boarding management
- Baggage handling processes
- Inflight service protocols (for cabin crew courses)
- Aviation documentation and compliance basics
Communication & Service Skills
- Customer service etiquette
- Conflict resolution and passenger handling
- English communication enhancement
- Public dealing and conversation management
- Professional behaviour and body language
Grooming & Personality Development
- Personal presentation standards
- Professional grooming aligned with airline guidelines
- Confidence-building and interview readiness
- Team coordination and leadership skills
Industry Exposure Skills
- Real-world scenario handling
- Operational decision-making
- Understanding SOPs and emergency guidelines
- Working under pressure in fast-paced environments
Training Methods
Classroom Training
- Instructor-led interactive sessions
- Visual presentations and case-based lessons
- Updated aviation curriculum aligned with industry requirements
Practical & Simulation-Based Training
- Airport environment simulations
- Mock check-in boarding and customer service sessions
- Safety demonstration drills
- Grooming assessments
- Inflight service practice (for cabin crew)
Industry Exposure
- Airport visits to observe real operations
- Interaction with aviation professionals
- Workshops and operational demonstrations
Career & Personality Development
- Communication enhancement classes
- CV building and professional portfolio development
- Mock interviews with recruitment-style panels
- Personality refinement and confidence-building workshops
Duration & Eligibility
Program Details
Duration:
Mode:
Modules Include:
- Introduction to Aviation & Airline Industry
- Airport Terminal Operations
- Customer Service Excellence
Assessment:
Certification:
Eligibility Criteria
- Minimum qualification: 10+2 (Higher Secondary) or equivalent
- Age: 17 to 27 years (varies by role)
- Good communication skills in English or willingness to improve
- Positive attitude, discipline, and willingness to work in a professional environment
- Well-groomed appearance
- Good health with no visible marks or tattoos (as per airline norms)
- Height criteria (for cabin crew): Females: 155 cm+, Males: 170 cm+
- Normal vision or corrected eyesight accepted
- Ability to work in shifts
- Professional behaviour and customer-friendly approach
- No criminal background
Our Courses
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Course Brochure
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Ready to Take Flight with Your Aviation Career?
Join FlyVista Academy and turn your passion for flying into a global opportunity. With world-class grooming, communication training, real-time airport exposure, and industry-aligned modules, we prepare you to meet international airline standards with confidence and professional excellence.
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Limited seats available for upcoming batches. Secure your spot now!
Need immediate assistance? Call +1 800 123 4567